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Subscription Terms

Effective November 7, 2026 · Last updated November 11, 2026 (money-back period: 14 days) · All legal documents

How paid plans, automatic renewal and cancellation work at Goal100 Learning.

The short version

  • Paid plans are not open yet. When they open, these terms apply to family, student and teacher subscriptions bought online.
  • Plans renew automatically until you cancel. We show the price, how often you pay, the cancel-by date and how to cancel before you agree.
  • Cancel online any time with one button in your account. No calls, chats or surveys. If you cannot sign in, the support form on the Contact page works too.
  • We email a confirmation after you subscribe, a reminder before each yearly renewal, and a notice before any price change.
  • 14-day money-back guarantee on your first payment.
  • Schools and districts buy through purchase orders or signed agreements instead.

This summary helps you read the full text; the full text controls.

Automatic renewal notice

Goal100 paid plans are subscriptions that renew automatically. Unless you cancel before the end of the current billing period, we will charge the payment method on file the then-current price for the next period (monthly plans every month, yearly plans every year). You can cancel at any time online, as easily as you signed up. Cancelling stops future charges; you keep access until the end of the period already paid.

Contents
  1. What these Subscription Terms cover
  2. Before you subscribe: what we show you
  3. Your consent
  4. Confirmation you can keep
  5. How to cancel
  6. Reminders before renewal
  7. Price changes and other material changes
  8. Billing, failed payments and taxes
  9. Refunds
  10. Plan limits, seats and sharing
  11. Ending or changing plans by us

1. What these Subscription Terms cover

These Subscription Terms are part of the Terms of Use and apply to any Goal100 plan that you buy online for yourself or your family (a “Subscription”). They are written to meet New York General Business Law § 527-a (automatic renewal), the federal Restore Online Shoppers' Confidence Act and other consumer laws. Schools and districts buy through a purchase order or a signed agreement, which controls instead.

2. Before you subscribe: what we show you

Next to the button you use to subscribe, and before we ask for payment information, we clearly show:

3. Your consent

We charge you only after you give affirmative consent, for example by checking an unchecked box that says you agree to automatic renewal and then clicking “Subscribe”. Only an adult 18 or older may subscribe. If you subscribe for a child, you are the account holder and are responsible for the Subscription.

4. Confirmation you can keep

Promptly after you subscribe, we email you a confirmation that you can save or print. It includes the renewal terms, the amount and frequency of charges, the cancel-by deadline and how to cancel.

5. How to cancel

You can cancel at any time, online: (1) sign in, open Account › Plan, and choose Cancel subscription; or (2) if you cannot sign in, use the support form on the Contact page (topic: Refund or cancel) with the email on your account. Every cancellation is confirmed by an automatic email. If you subscribed in another way we allow, you may also cancel that way.

We may show you one optional offer or information about the effect of cancelling, but we never require a call, a chat, a survey or extra steps to cancel, and we never delay or obstruct cancellation. Cancellation takes effect at the end of the current paid period, and no further charges are made. If you cancel during a free trial, you are not charged.

6. Reminders before renewal

7. Price changes and other material changes

If we change the price or another material term of your Subscription, we notify you 5 business days to 30 days before the change takes effect, in the same way as renewal reminders. You may cancel before the change. If a higher price is ever charged without your affirmative consent, you may cancel within 14 days after that charge and we refund, on a pro rata basis, the price of the remaining term. A promotional price lock (for example the lock until June 30, 2029 in the Offer Terms) is honored for its stated period as long as its conditions are met.

8. Billing, failed payments and taxes

Payments are processed by our payment processor (Stripe, when payments open), under its own terms and privacy policy; we receive only limited billing details (such as name, email, card brand, last four digits and expiry date), never the full card number. You authorize recurring charges until you cancel. If a payment fails, we may retry it and may pause paid features until payment is made; we will tell you first. Prices are in U.S. dollars. Sales tax is added where the law requires it.

9. Refunds

Your first payment for any plan has a 14-day money-back guarantee: choose Request refund in Account › Plan within 14 days of that first payment for a full, automatic refund. Other refund rules are in Cancellation, Refunds and Auto-Renewal. Nothing here limits a refund the law requires.

10. Plan limits, seats and sharing

Each plan is for the people and number of seats stated at purchase. Sign-in details may not be shared, and a plan may allow one active session at a time (see Terms of Use, Section 4). We may suspend a Subscription that is shared or resold, after notice where practical.

11. Ending or changing plans by us

If we stop offering a plan, we will not renew it and will tell you in advance. If we end your Subscription without cause, we refund the unused part of the paid period.

Laws and official sources referenced

Questions about this document: use the Contact page; we answer in writing. We post every change on this page with a new date.